Return Policy

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Return Policy – ChicShawls

At ChicShawls, your satisfaction matters to us. We take great care in ensuring that every shawl you receive meets our highest quality standards.

If, however, you are not completely satisfied with your purchase, we encourage you to return the item within 2 days of receiving it.

To initiate a return, please make sure:

• The item is unused, unworn, and in its original packaging.

• You contact us within 2 days of delivery.

If your item arrives damaged or defective, kindly email us clear pictures of the product at chicshawls2025@gmail.comwithin 48 hours of delivery. Our team will review your request and guide you through the return or exchange process promptly.

Please note: The sender will bear the Shipping costs for returns , and customized items are not eligible for return.

Thank you for shopping with ChicShawls — where every thread is woven with care and every customer matters. 🤎